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Mobile · Authentication

Forgot Password

Admin requests a password reset link for a POSPro One account.

Overview

Let an admin who can't remember their password start recovery without contacting support.

  1. 1User taps "Forgot password?" on Sign-In
  2. 2Enters their admin email address
  3. 3Taps Send Reset Link
  4. 4Opens the email and finds a 6-digit reset code ("Your password reset code")
  5. 5Enters that code on the Verify PIN screen

Leads to: Verify PIN

Screenshots

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Reset Password

What Happens Next

Didn't get this email? Check your spam or junk folder.
Password Reset Code Email

Components

Requirements

  • • Required
  • • Format: email
admin@yourshop.com
  • Please enter a valid email

Shows a generic confirmation regardless of whether the email exists, to avoid leaking account existence.