POSPro One Privacy

Effective Date: September 13, 2026
Last Updated: September 13, 2026

POSPro One (“POSPro One”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal information collected and processed through the POSPro One application, website, and related services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices and rights available to you.

POSPro One operates with the principles of transparency, legitimate purpose, and proportionality in accordance with applicable Philippine data protection laws, including Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, and its implementing rules and regulations.

By using POSPro One, you acknowledge that you have read and understood this Privacy Policy.

1. About POSPro One

POSPro One is a point-of-sale and business management platform designed to help businesses manage their daily operations.

Depending on the features used, POSPro One may provide functionality for:

• Point-of-sale transactions
• Products and product variants
• Inventory management
• Purchase orders
• Stock transfers
• Customers
• Suppliers
• Employees and users
• Terminals and cashier shifts
• Discounts and loyalty programs
• Sales reporting
• Expenses
• Cash flow
• Business locations
• Payment records
• Business analytics

2. Information We Collect

The information we collect depends on how you use POSPro One.

2.1 Account Information

When you create a POSPro One account, we may collect:

• Name
• Email address
• Mobile or telephone number
• Password or authentication information
• Business name
• Business address or location information
• Business type or industry
• Account and subscription information

2.2 Business Information

Businesses using POSPro One may enter information such as:

• Business name
• Business locations
• Store information
• Products
• Product variants
• SKUs
• Prices
• Inventory quantities
• Suppliers
• Customers
• Employees
• Terminals
• Sales information
• Purchase orders
• Expenses
• Discounts
• Loyalty information
• Cash-flow records
• Reports

Some of this information may belong to the business and may include personal information about its customers, employees, suppliers, or other individuals.

2.3 Customer Information

A POSPro One business may choose to store customer information, including:

• Customer name
• Contact number
• Email address
• Address
• Purchase history
• Loyalty points and rewards
• Transaction information
• Other information voluntarily entered by the business

Businesses are responsible for ensuring that they have an appropriate legal basis and authority to collect and use customer information through POSPro One.

2.4 Employee and User Information

Businesses may provide employee or user information such as:

• Name
• Contact information
• Employee details
• User account information
• Assigned location
• Assigned terminal
• Role or permissions
• Work schedule
• Attendance-related information
• Government benefit information, where applicable and voluntarily configured by the business

Access to this information is controlled according to the business's configured roles and permissions.

2.5 Transaction and Payment Information

POSPro One may process information relating to transactions, including:

• Items purchased
• Quantities
• Prices
• Discounts
• Refunds
• Voids
• Payment methods
• Payment amounts
• Transaction dates and times
• Cashier information
• Terminal information
• Location information
• Payment references

POSPro One does not need to store complete payment-card credentials when payment processing is handled by a third-party payment provider.

2.6 Device and Technical Information

When you use POSPro One, we may automatically collect certain technical information, such as:

• Device type
• Operating system
• Application version
• Browser information
• IP address
• Log information
• Authentication events
• Error and diagnostic information
• General usage information

This information may be used to maintain security, troubleshoot problems, improve reliability, and operate the service.

2.7 Business Survey Information

POSPro One may ask users to voluntarily provide information about their business, such as:

• Business type
• Industry
• Business size
• Number of locations
• Features they use
• General business preferences

For example, POSPro One may ask whether a business is a hardware store, grocery store, restaurant, laundry business, salon, or another type of business.

This information may be used for product analytics, feature planning, and improving POSPro One for different types of businesses.

3. How We Use Information

We may use information collected through POSPro One to:

• Provide and operate POSPro One
• Create and manage user accounts
• Process transactions
• Maintain inventory and business records
• Provide sales and business reports
• Manage terminals and cashier access
• Manage employees and permissions
• Provide customer and loyalty features
• Process subscriptions and payments
• Provide customer support
• Detect and prevent fraud or unauthorized activity
• Maintain system security
• Troubleshoot technical problems
• Monitor system performance
• Improve existing features
• Develop new features
• Understand how businesses use POSPro One
• Conduct aggregated and statistical analysis
• Communicate important service-related information
• Comply with legal and regulatory obligations

We will process personal information only for specified and legitimate purposes and will seek to limit collection and processing to information that is relevant and necessary for those purposes.

4. Business Data and Customer Data

POSPro One is a platform used by businesses to manage their operations.

A business using POSPro One may enter information about its own customers, employees, suppliers, and other individuals.

Where applicable, the business is responsible for:

• Determining what personal information it collects
• Ensuring that collection has an appropriate legal basis
• Providing required privacy notices to its customers and employees
• Configuring access to information appropriately
• Using POSPro One in accordance with applicable privacy laws

POSPro One processes information as necessary to provide the services requested by the business and according to applicable agreements and instructions.

5. Legal Basis for Processing

Depending on the circumstances, POSPro One may process personal information based on:

• Consent
• Performance of a contract or provision of requested services
• Compliance with legal obligations
• Legitimate interests, where permitted by applicable law
• Other lawful bases recognized under applicable privacy laws

Where consent is the applicable basis, you may withdraw your consent subject to applicable legal and contractual limitations.

The Philippine Data Privacy Act recognizes several lawful bases for processing personal information, including consent, contractual necessity, and legal obligations.

6. Sharing of Information

We may share information with third parties when necessary to operate POSPro One or provide requested services.

These may include:

• Cloud hosting providers
• Database and infrastructure providers
• Authentication providers
• Payment processors
• Communication providers
• Email and SMS providers
• Analytics and monitoring providers
• Customer support tools
• Security providers
• Professional advisers
• Government authorities when legally required

We do not sell personal information to third parties.

Third-party service providers are expected to handle information only for authorized purposes and to implement appropriate safeguards.

Where applicable, data sharing will be subject to appropriate contractual, legal, and security safeguards. Philippine privacy rules require transparency and appropriate safeguards for applicable data sharing arrangements.

7. Payment Information

POSPro One may support different payment methods, including cash, e-wallets, cards, bank transfers, and other payment methods supported by the system.

Depending on the payment method, payment processing may be handled by third-party payment providers.

POSPro One may retain transaction-related information such as:

• Payment method
• Payment amount
• Transaction reference
• Payment status
• Date and time

We do not intentionally collect or store sensitive payment credentials such as a customer's complete card number or card security code unless explicitly required by a payment service and permitted by applicable law.

8. Data Security

We use reasonable and appropriate organizational, physical, and technical measures designed to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction
• Other unlawful processing

Security measures may include:

• Authentication controls
• Role-based access
• Permission management
• Encryption where appropriate
• Access monitoring
• Secure infrastructure
• Logging
• Backup procedures
• Security updates
• Incident response procedures

However, no internet-based system can guarantee absolute security.

The Philippine Data Privacy Act and its implementing rules require appropriate organizational, physical, and technical safeguards based on the nature and risks of processing.

9. Data Retention

We retain information only for as long as reasonably necessary for:

• Providing POSPro One
• Maintaining business records
• Providing customer support
• Security and fraud prevention
• Resolving disputes
• Meeting contractual obligations
• Complying with legal and regulatory requirements
• Legitimate business purposes

When information is no longer required, it may be deleted, anonymized, or securely disposed of in accordance with applicable laws and our retention procedures.

The Data Privacy Act requires personal information to be retained only as long as necessary for applicable purposes, legal claims, legitimate business purposes, or as otherwise permitted by law.

10. Your Data Privacy Rights

Subject to applicable laws and limitations, you may have rights including:

• Right to be informed
• Right to access your personal information
• Right to correct inaccurate or incomplete information
• Right to object to certain processing
• Right to request deletion or blocking where legally applicable
• Right to data portability where applicable
• Right to withdraw consent where processing is based on consent
• Right to file a complaint with the National Privacy Commission

The exact availability of these rights may depend on the circumstances and applicable legal requirements.

To exercise your rights, contact us using the contact information provided below.

11. Children's Privacy

POSPro One is intended for businesses and their authorized users and is not directed toward children.

We do not knowingly collect personal information from children for independent use of the service.

If you believe that a child has provided personal information to POSPro One without appropriate authorization, please contact us so that we can take appropriate action.

12. Cookies and Similar Technologies

Our website and web applications may use cookies and similar technologies to:

• Maintain sessions
• Keep users authenticated
• Remember preferences
• Improve security
• Understand application usage
• Improve performance

You may be able to control cookies through your browser settings. Certain functionality may not work correctly if required cookies are disabled.

13. Analytics and Product Improvement

We may analyze aggregated or appropriately protected information about how POSPro One is used to:

• Understand which features are popular
• Identify usability problems
• Improve system performance
• Develop new features
• Understand business categories using POSPro One
• Improve the product for different types of businesses

Where possible, analytics used for product improvement should be aggregated or de-identified so that individual users are not unnecessarily identified.

14. International Data Processing

Some POSPro One service providers may process or store information outside the Philippines.

Where personal information is transferred or processed outside the Philippines, we will take reasonable steps to ensure that appropriate safeguards are implemented in accordance with applicable privacy laws.

15. Data Breaches and Security Incidents

If a security incident involving personal information occurs, POSPro One will assess and respond to the incident in accordance with applicable laws and our security procedures.

Where notification is legally required, we will provide the appropriate notifications within the required timeframe.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to POSPro One
• New features
• Changes in technology
• Changes in applicable laws
• Changes in our privacy practices

When significant changes are made, we may provide an appropriate notice through POSPro One or other available communication channels.

17. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, contact:

POSPro One
Email: doublea.itsolutions2026@gmail.com
Business Address: Calbayog City, Samar, Philippines

Data Protection Officer / Privacy Contact:
Double-A IT Solutions Support Team

18. Complaints

If you believe that your personal information has been improperly processed and the matter cannot be resolved directly with POSPro One, you may have the right to file a complaint with the Philippine National Privacy Commission.

The National Privacy Commission provides data subjects with rights and mechanisms for addressing privacy concerns and complaints.

Last Updated: September 13, 2026